Dennis H. Reid, Marsha B. Parsons, and Carolyn W. Green
New, 3rd Edition Now Available!
The 3rd edition of this book provides updated, evidence-based yet practical procedures for effectively supervising staff performance in the human services. The content is based on the authors’ combined 100+ years of experience in supervising residential, community, day-program, educational, and vocational services. The content also stems from over 140 articles published by the authors focused on developing and evaluating strategies for providing quality supports by human service staff.
Previous Editions:
OVER 28 WEEKS ON AMAZON BEST SELLER LIAT!
(Sociology and Business Management)
5-STAR RATING ON AMAZON REVIEWS
SPECIAL HIGHLIGHTS
* a step-by-step guide for fulfilling supervisory duties * strategies for ensuring job expectations are clear for staff * practical behavioral skills training strategies for training staff in key work skills * acceptably monitoring staff work duties * how to actively support quality staff work * effectively correcting problematic staff performance * ways to promote staff motivation * updated information in each chapter relative to the 2nd edition * new information, including on culturally responsive supervision, reducing turnover, advances in technology-based training, and assessment-based supervisory interventions * now over 600 references to selected readings providing research-based evidence and background for chapter topics * key summary points following each chapter * e-book option available